FAQs

  • All prices are listed in Canadian Dollars.

  • Canada: Free

    United States: $12

    Europe: $20

    International: $30

  • All orders are processed within 5 business days and take around 5-10 business days from the shipping date to arrive.

    For European and international orders please expect delays.

  • Studio pickup is available from my studio in Midtown Toronto! Please email us beforehand to arrange a suitable time to collect your pieces.

    (kaylaferreiraa@hotmail.com)

  • Currently, our shop is equipped to ship to Canada, United States, Portugal, Spain, Italy, Albania, Austria, Belgium, France, Andorra, Croatia, Denmark, Finland, Estonia, Germany, Greece, Hungary, Iceland, Ireland, Latvia, United Kingdom, Switzerland, Sweden, Norway, Bosnia & Herzegovina, Bulgaria, Czechia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, North Macedonia, Poland, Romania, San Marino, Serbia, Slovakia, Slovenia, South Korea, Japan, India and Thailand.

    If you wish to purchase artwork but do not see your country on the list provided above, please contact me directly at kaylaferreiraa@hotmail.com.

  • Some international orders may be subject to additional fees. Any additional shipping and custom fees are the sole responsibility of the recipient.

  • Once an order is turned over to the postal service we are no longer liable for any mishandling or failed delivery by the shipping service Canada Post or USPS, and we are not liable for any theft or damage incurred post-delivery. Additionally, we are not liable for any delivery problems caused by any shipping information that was given to us incorrectly.

  • All sales are final. However, if there is a problem with your order arriving damaged or incorrect please contact us within 7 business days at kaylaferreiraa@hotmail.com.

  • For commission inquiries please contact me directly through my about page or by email to discuss.